Shipping policy
Shipping Policy
Last Updated: August 4, 2026
Thank you for shopping with Crackerbillies LLC. We are committed to delivering your order safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order with us, you agree to the terms outlined below.
Order Processing
All orders are processed after payment has been successfully received and verified.
Processing Time
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Orders are typically processed within 1–3 business days (Monday through Friday, excluding public holidays).
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Orders placed on weekends or holidays will be processed on the next business day.
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During peak shopping seasons, sales events, or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).
Shipping Destinations
We currently ship to addresses within the United States.
If international shipping becomes available in the future, eligible countries and shipping rates will be displayed during checkout.
Estimated Delivery Times
Delivery times depend on your shipping address and the shipping option selected at checkout.
Standard Shipping
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Estimated Delivery: 5–10 Business Days
Expedited Shipping (If Available)
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Estimated Delivery: 2–5 Business Days
Please note that these delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping charges are calculated during checkout based on factors such as:
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Shipping destination
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Package weight and dimensions
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Selected shipping method
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Carrier rates
From time to time, we may offer free shipping promotions on qualifying orders. Any applicable offers will be clearly displayed on our website.
Order Tracking
After your order has been shipped, you will receive an email with tracking information (if provided by the shipping carrier).
Please allow up to 24–48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Crackerbillies LLC is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.
If you notice an error in your shipping address after placing an order, please contact us immediately. We will make every effort to update the information before your order is shipped.
Lost, Delayed, or Stolen Packages
While we partner with reliable shipping carriers, delivery delays may occasionally occur due to circumstances beyond our control.
If your package is:
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Delayed in transit
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Marked as delivered but not received
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Lost during shipment
Please contact our customer support team. We will work with the shipping carrier to investigate the issue and help determine an appropriate resolution.
Damaged Shipments
If your order arrives damaged:
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Keep the original packaging.
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Take clear photos of both the damaged product and the packaging.
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Contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the damage
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Supporting photos
After reviewing your claim, we may offer a replacement, exchange, or refund in accordance with our Return & Refund Policy.
Multiple Shipments
If your order includes multiple products, they may be shipped separately depending on:
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Product availability
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Warehouse location
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Package size
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Shipping carrier requirements
If this occurs, you will receive separate tracking information for each shipment, when available.
Delivery Delays
Delivery times may be affected by factors outside our control, including:
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Severe weather conditions
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Public holidays
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High shipping volumes
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Carrier service disruptions
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Natural disasters
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Customs processing (for future international shipments)
We appreciate your patience and understanding should any of these situations arise.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible.
Orders may only be changed or canceled before they have been processed for shipment.
Once an order has shipped, changes or cancellations are no longer possible. Please refer to our Return & Refund Policy for information about returning eligible items.
Contact Information
If you have any questions about shipping or your order, please contact us.
Crackerbillies LLC
Business Address
62 S Bridge St
Somerville, New Jersey 08876
United States
Phone
+1 (249) 394-1689
Email
crackerbillies@outlook.com
Website
https://crackerbillies.store
Thank you for choosing Crackerbillies LLC. We appreciate your trust and are committed to providing reliable shipping and excellent customer service from the moment you place your order until it arrives at your doorstep.